Caroline has superb people skills, is suitably diplomatic when needed and direct in proposing solutions to challenges and issues. Caroline has the clarity and strategic insight that comes with many years of experience and the ability to draw on the expertise of people around her. In particular, I welcomed Caroline’s focus on data and evidence when assessing investments and return of those investments.
It has been an absolute pleasure to work with Caroline and I have no hesitation in recommending her to any other institution requiring an external perspective on marketing and recruitment strategy and the inevitable questions about value for money.
Nigel was very responsive to our needs during a difficult market and we much appreciated the additional structure and stability he was able to add within our sales team at that time.
Caroline is a can-do person, who provides practical solutions to problems. Caroline is flexible and adaptable, drawing on her wealth of experience to lead her team effectively.
She greatly enhanced the management and organisation of the whole range of teams and opened our eyes to new approaches. Our student recruitment campaign was highly successful resulting in Keele showing one of the highest growth levels in 2015.
Nigel is very honest and straightforward to deal with and during his time with Smith’s we learnt a great deal together on how to manage and grow a profitable waste management business. The business is easier to run, and the management team has taken up the opportunities made available.
Caroline immediately got to grips with the role, making necessary changes to the department. Both student recruitment and our external profile increased.
Nigel is an experienced and creative business development professional with an excellent ability to develop and implement strategies to further the commercial strength of a membership organisation. He was able to achieve the organisational change we required. He fitted in well with the team and added immediate value.
Caroline is a highly effective marketer. Caroline has a very positive approach and managed a challenging, complex project with multiple stakeholders very effectively and always with a smile.
As a Business Consultant, Nigel has that optimistic determination to figure out business performance problems and make them work under pressure and then extend the team performance to lead the respective industry. He thrives on taking the complicated or difficult ‘muddle’ and sorting, shaping and moving it forward to a better place.
Caroline is a true professional with a strong and sensible vision. She has the unique ability to make bad situations good, and good situations great.