Privacy Policy

Updated 2023

Marketing Dimensions is a Private Limited Company registered in England and Wales as Marketing Dimensions Limited. Registration number 05088126.

Registered office: 44 Station Road, Bishop’s Cleeve, Cheltenham, GL52 8HJ.

Marketing Dimensions provides this website as a service. While the information contained within the website is periodically updated, no guarantee is given that the information provided in the website is correct, complete, and/or up-to-date.

The materials contained on the website are provided for general information purposes only and do not constitute legal or other professional advice on any subject matter. Marketing Dimensions does not accept any responsibility for any loss, which may arise from reliance on information contained on this site.

Some links within the website may lead to other websites, including those operated and maintained by third parties. Marketing Dimensions includes these links solely as a convenience to you, and the presence of such a link does not imply a responsibility for the linked site or an endorsement of the linked site, its operator, or its contents.

For all projects, a Terms of Service contract is created so that the roles, responsibilities and project deliverables are clear from the outset. This contract will include details of service provision, payment details and payment terms as well as the agreed responsibilities of both parties. Confidentiality Agreements are also available to protect data and commercially sensitive information.

Marketing Dimensions is registered with the ICO as data controller and processor of personal information.

 

We want you to be comfortable about how we manage your data.

Like every organisation, we are required to comply with the EU General Data Protection Regulation (GDPR), which replaced the 1998 Data Protection Act. The GDPR aims to protect the privacy, rights and freedoms of all EU citizens, and places stricter requirements on organisations relating to how they process personal information. This law will not be affected by Brexit. The UK Government is currently processing further law (the Data Protection Bill), which will enhance the provisions of the GDPR and clarify areas of it that have been left to individual states to govern.

Personal Information is defined as any information (data) which can be used to directly or indirectly identify a living individual. This can include obvious things like: your name; date of birth; National Insurance number; driving licence number; home or work address, postcode; telephone and mobile numbers; email addresses. It also protects your identification through less obvious things like your computer IP address and device location data. There are also categories of data which are considered as Sensitive Personal Information such as: health and medical details, including biometric and genetic data; political or religious beliefs; sexual preferences and orientation. Processing Sensitive Information is prohibited except under certain circumstances – unless you are also an employee of Marketing Dimensions, it is unlikely that we will ever ask you for this type of information.

Your Rights: The GDPR brings clarity to your rights whenever a company collects information about you. You are entitled to the following:

To be informed when and how we collect, process or store your data. Ideally, this is done before your data is collected, however there may be times when this is not possible, for example when your data is not collected directly from you. In this case, organisations are now required to inform you that they have acquired your data within one month of its collection.

To access information we hold about you.Previously, an administration fee of up to £10 could be requested to respond to these requests; this no longer applicable, so requests for your personal information are free. To help us respond in the most efficient and effective way, please email

cj-dowler@marketing-dimensions.com with your request.

To rectify any discrepancies or errors in the information we hold about you. If we have stored any information about you, and you believe it to be incorrect, you may ask that it be rectified.

To restrict processing. Other than processing client project data we don’t tend to process identifiable information. Our standard Service Provision Agreement details how we process confidential information, ensuring that it is kept both confidential and secure.

The right to data portability.

To object to processing, for example to stop receiving direct marketing communications.

To ask us to erase the data we hold about you. However, you should note that there may be overriding legal statutory or regulatory reasons that prevent us from doing this.

Principles of Data Protection: In addition to your rights as a “Data Subject”, the GDPR also outlines several specific principles that organisations should adhere to in order to help maintain the integrity and security of your data. These principles are intended to support your rights as outlined above. Processing should be:

Lawful, Fair and Transparent – In other words, we should have a legal reason for processing your data, we should be fair in processing your data and we should be transparent in processing your data.

Limited Purpose – We should only process your data for the purpose that we informed you about. We should not use data collected for one purpose to fulfil another purpose.

Data should be Minimal – We won’t ask you for more information than is necessary to carry out the activity we are collecting it for.

Any data we hold about you should be kept accurate and up to date. We will often rely on you to notify us of any changes that affect our ability to do this. This principle supports your right to rectify discrepancies and errors.

Storage Limitation – This means that we won’t keep your data for longer than is necessary to perform the purpose for which it was collected, or to satisfy any legal statutory or regulatory requirement to keep it.

• Integrity & Confidentiality– We will take every reasonable organisational effort and technical measure to protect the data we hold about you from unauthorised access, alteration or disclosure.
• Data Sharing:We don’t usually share your information with any other parties, however, there are occasions when we might have to for example where a third party performs a duty directly on our behalf and under our instruction.
• Data Privacy Notices (DPNs):Where we collect your information for any purpose, we are required to inform you: who we are, what information we are collecting, why we need it, the lawful basis for obtaining it, how long we will keep it for and how we will use it.
• You’re in Control:We take Data Protection very seriously, for you, other clients, our staff, and partners. If you need to get in touch with our Data Protection Officer, email cj-dowler@marketing-dimensions.com.
  You may also write to: 44 Station Road, Bishop’s Cleeve, Cheltenham, GL52 8HJ

Please also read our Cookies Policy for this website, which explains which cookies are used and why.

Thank you for taking the time to read this.

Cookies Policy

Last updated 2019

This Cookies Policy sets out how Marketing Dimensions uses and protects any information that you provide when using this website. Marketing Dimensions is committed to ensuring that your privacy is protected.

How we collect information

• Through Cookies if you have them enabled

How we use Cookies

• We may enable Cookies to evaluate website usage
• We may enable Cookies to compile reports on website activity
• We may enable Cookies use for Google Adwords remarketing service

Most web browsers automatically accept cookies but you can choose to decline or accept them through your browser settings.

Links to other websites (third party links)

This website may contain links to other websites of interest. Marketing Dimensions cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. Neither can Marketing Dimensions be held responsible for the content on third party sites linked to from our site.

Contacting Us

If you have any questions about our site or this Privacy Policy, please contact us by email at cj-dowler@marketing-dimensions.com please make sure that your query is clear, particularly if it is a request for information about the data we hold about you.