Services

Consultancy Services

Initial Review

Identify the major commercial and operational issues affecting the business. Normally carried out with senior management on client premises.

Diagnostic Audit

More detailed analysis of key internal and external business issues using available market research reports, customer feedback, operational procedures, management information and a brief competitor analysis.

Research and Customer Insight

Supporting the development of a new product or market; evaluating the competitive landscape or determining attitudes and perceptions towards the business from a customer perspective.

Business Processes

Analysis of business process from a commercial objective and customer journey perspective will reveal functional and business efficiency and effectiveness.

Data Analysis

Producing customer focused sales and marketing strategies.

Project Manangement

From project definition, tender process, supplier selection to implementation of large projects including websites and CRM.

Strategy and Planning

Producing strategic plans to maximise return on investment.

Business Planning

Developing operational and action plans leading to a program of work to be implemented in line with the agreed business objectives.

Team Support

Sales, marketing and operational teams reviewed, providing practical advice to improve team efficiency and performance. Range of team workshops offered.

Interim Services

What is Interim Management?

The Institute of Interim Management defines interim management as “the provision of effective business solutions by an independent, board or near-board level manager, over a finite time span. Such complex solutions may include change, transformation and turnaround management, business improvement, crisis management and strategy development. Interim managers are often experienced in multiple sectors and disciplines.”

What Solutions do we Offer?

Commercial or operational turnarounds
Development or restructuring of a marketing or sales team
Marketing strategies and plans developed through research
Digital transformations
Development of integrated marketing and communications campaigns
The launch of a new product or service
Sales growth
Improvement of quality assurance and customer satisfaction
Business continuity planning

If you are interested in what an interim could offer you, we will listen to your needs, producing a comprehensive proposal outlining the issues you are facing and how we can work together to develop appropriate solutions.

A schedule of services, together with a programme plan will be agreed identifying project milestones and dates of completion.  Progress reports will be provided throughout the assignment, to maintain clear communication.  During each interim assignment, we carry our regular reviews of the deliverables and provide update reports to make sure that we deliver exactly what we have contracted to do.